This is for payment for a rebuild which is then taken into store.
From £160.00
This is for payment for a rebuild which is then taken into one of the stores listed at the bottom of this page.
How it works:
Choose the type of sole Single Leather or Rubber Sole: £ 170.00 (lighter looking sole usually found on a city shoe), Double Leather or Rubber Sole: £180.00 (heavier looking sole usually found on a walking / country shoe), Hand Grade Single Leather Sole: £190.00 (lighter leather sole found on the Hand Grade range) or Hand Grade Double Leather Sole: £195.00 (heavier looking leather sole found on the Hand Grade range). If you are not sure what sole you have or need please contact us.
Then choose the store you which to take your shoes into. Once you have paid, simply print off your order confirmation and take it along with your shoes to your chosen store.
While you are in store dropping your shoes off you can arrange for them to be return to the store you have chosen or you can have them returned to you,
We will then arrange for the shoe to be sent to Crockett & Jones.
On arrival at Crockett & Jones, the shoes are inspected and placed on the original lasts. The skilled factory staff rebuild the shoes using new long soles and heels, to the original factory specification. The uppers are refinished as best possible, and new laces are included. Although there are normally no issues in repairing Crockett & Jones shoes, we cannot tell for certain if a repair can be made until the shoes have been examined.
Please note that we will not be able to repair footwear not originally produced by Crockett & Jones, nor can we repair shoes that have previously been repaired by a third party.
Some types of shoes such as boat shoes cannot be repaired; if in doubt please contact us to confirm. Crockett & Jones are taking up to 10 working weeks at the moment.
You can find our locations of our stores at the bottom of the page.
Size and Fit
The fit is the most important aspect of any item of footwear. You could be wearing the most aesthetically pleasing shoes you’ve ever owned. If they fit you poorly, you’ll feel and look uncomfortable. For something that is going to carry you about all day, it’s very worthwhile to put some time into finding a fit that is correct. There are a lot of different factors involved with how a shoe will fit: the last, width fitting, lacing (if any) and sole unit all play a part in how the shoe will feel, as will the time of day that you’re trying them on, the longer you’re on your feet, the larger and more sensitive your feet will be. However, this can also work to your advantage, as if a shoe is comfortable at the end of the day, they will be comfortable all the time. Things to look for 1. Everybody’s feet are different. It’s important to remember that the fit of a shoe is much more about the last (the form on which the shoe is made that denotes shape and fit) than the size: every last has a different manner of fitting, so it’s important to try them to see which works best for you. You may vary by half a size in some styles of shoe based on the different lasts they were constructed on. 2. Generally speaking, the most important fit of a shoe is the width. You should feel supported, but certainly not too tight; ideally you want some space over the top of your toes so the leather has somewhere to go when it breaks in. If it feels constrictive or it’s pinching your toes, it’s best to try a half size up, or a wider fit – some styles come in a wider G width fitting, which is worth keeping in mind. There’s a lot to be said for giving your feet a bit of breathing space. 3. When it comes to the construction of the shoe, you may get a little bit of movement at the heel when trying new shoes on, which is totally normal and something which will ease over time. Also, the cork filler in the insole of the shoe, when new, is quite stiff and takes a couple of wears to start moving with your foot. It’s worth remembering that although a shoe should feel comfortable when you first try it on, it takes a few wears in order for it to become fully comfortable as the leather needs to soften to the shape of your foot. 4. Do not buy a shoe that feels too tight from the start. Although leather does give over time, it isn’t going to miraculously grow in size to fit your foot. Instead, keep in mind that the shoe should gently ‘hug’ your foot, not restrict it. 5. If you have a high arch, it’s best to try a shoe with open lacing, otherwise known as a derby. This will give you more space across the top of your foot. There will be a slight compromise with loafers, as you don’t have the support of laces. Heel movement may be more prominent to begin with and they may take a couple of extra wears to break in properly, but once they are they’re just as comfortable as lace ups. Remember, not every style of shoe is going to suit every foot type, so figuring out what works best for you. Use our size guides to help give you an idea. Ultimately, you are the only one knows how a shoe fits by trying it on. All our stores will be happy to take you through the fit of the shoes and find a shape which works for you.
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